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Everything you need to communicate on every job, from first enquiry to five-star review.

Two tradies can do identical work on identical houses and walk away with completely different reputations, because customers cannot judge a compliant switchboard or a properly flashed roof. They judge whether you called back, turned up when you said you would, and never made them chase you. Communication is the part of the job they can actually see. This checklist covers every touchpoint phase by phase, from the first enquiry and the quote through the job itself to the handover and the review request, and most items take under two minutes.