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For firms that are significantly better than their market profile suggests.

Most professional services firms are substantially better than their external communications would lead anyone to believe. It is a structural problem: firms are built around the delivery of expertise, not the communication of it. This blueprint works through the three visibility deficits (search, referral, and thought leadership), the portability problem of partner-versus-firm brand, proposals as communications documents, and why professional services websites are among the worst-performing in the economy. Ten chapters on closing the gap between what your firm actually is and what the market thinks it is.

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